In-App Self-Served Support
See how our Embeddable Assistant works for you
Add Helpers & Hotspots to proactively guide your users
Easily inject search, help, suggestions into your site
Deliver your docs in a beautiful hosted knowledge base
See how Knowledge Centered Service can transform your business
🚀 Get Started
Book a Demo
Free 14-day trial. No credit card required.
The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right
within your product.
No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.
Just the right help, for the right person, at the right time
Positioned anywhere on your page, Hotspots provide instant prompts to inline help.
Set them up to disappear after use, or have them stay permanently, it's up to you.
No developers required 🎉
We also intelligently surface relevant content right before your customers submit support
tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.
Dive into reports and see how your users are engaging with your in-app help.
Advisor uses Machine Learning to help you to continuously improve your docs based on engagement
Knowledge Centered Service has never been easier.
Easy Setup. Free 14-day trial. No credit card required.
🚀 Get Started
Alan Downie -
"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."
Claire Talbott -
""Their product solves a self-help problem (helps users search and find relevant articles in-app) that I have not seen any other product solve.""
Kelsey Moen -
""One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time. Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention.""