In-App Self-Served Support
See how our Embeddable Assistant works for you
Add Helpers & Hotspots to proactively guide your users
Easily inject search, help, suggestions into your site
Deliver your docs in a beautiful hosted knowledge base
See how Knowledge Centered Service can transform your business
No more arguing with chatbots, waiting for support, or searching for help.
Our Assistant intelligently and automatically delivers the right help, to the right customer, at the right time.
Your customers can easily navigate from in-app support content to the Knowledge Base. From support
emails, documentation, release notes - it's easy to send them directly to the help they need.
Everything they need, without leaving your product.
Our Assistant can be seamlessly added to your website. Providing help on-demand to your users, where and when they need it.
See how your users feel about your in-app help. Negative feedback can be supported with a note, so you can fix issues accurately and quickly.
Users can respond to tickets, view existing tickets or send through replies, all without having to leave the page they’re on.
The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.
No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.
Just the right help, for the right person, at the right time
We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.
Easy Setup. Free 14-day trial. No credit card required.
🚀 Get Started
Kelsey Moen -
""One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time. Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention.""
Alan Downie -
"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."
Victor Ikeda-Wood -
Director of Customer Support
""Game changer! Hands down the most valuable software our company uses. As both a B2B and B2C business, Elevio enables us to provide a tailored experience to all our customers. Easy to use, easy to implement, and fantastic support when needed. If you're looking to scale your business, or just want to improve your customers experience, you need Elevio.""