🎉 Special Announcement: Elevio has been acquired by Dixa 🤩

Instant Help, 24/7

No more arguing with chatbots, waiting for support, or searching for help.

Our Assistant intelligently and automatically delivers the right help, to the right customer, at the right time.

Everything They Need, Always There

Your customers can easily navigate from in-app support content to the Knowledge Base. From support emails, documentation, release notes - it's easy to send them directly to the help they need.

Everything they need, without leaving your product.

Instant Access to Help, 24/7

Our Assistant can be seamlessly added to your website. Providing help on-demand to your users, where and when they need it.

Encourage and Utilise Feedback

See how your users feel about your in-app help. Negative feedback can be supported with a note, so you can fix issues accurately and quickly.

Point of Contact

Users can respond to tickets, view existing tickets or send through replies, all without having to leave the page they’re on.

Effortless Customer Success, At Scale.

The Elevio Assistant and Hotspots intelligently deliver instant contextual support, right within your product.

No more sending users off-site, waiting for support staff, or getting nowhere with chatbots.

Just the right help, for the right person, at the right time

Reduce Your Support Loads

We also intelligently surface relevant content right before your customers submit support tickets, to instantly resolve issues and actively deflect 20% of customer tickets on average.

Get Started today!

Personalised setup. Access to premium features. Free for 14 days.

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Alan Downie
Founder

"We used to have 2 staff basically doing support full time. Their support load is now down to only a couple of hours a day, freeing them up to do other tasks."

Read their story

Kelsey Moen
Marketing Manager

""One documentation task that we largely fail to do is to re-visit articles after they’ve been published for some time. Elevio not only helps in moving these tasks up on our priority list, but also provides recommendations on which articles need attention.""

Jeff Beaumont
Managing Director of Coaching

""Elevio is a vital part of educating our customers on our product. Not only does it help them find the answers they need-and quick, but it encourages customers to explore and learn on their own.""

See more customer stories